.witsd-public-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.witsd-public-grid label{display:flex;flex-direction:column;gap:8px}.witsd-public-grid input,.witsd-public-grid select,.witsd-public-grid textarea,.witsd-track-form input{width:100%;padding:12px;border:1px solid #dce6ef;border-radius:10px}.witsd-public-grid textarea{min-height:170px}.witsd-public-grid .wide{grid-column:1/-1}.witsd-submit,.witsd-track-form button{padding:14px 22px;border:0;border-radius:11px;background:linear-gradient(90deg,#0759aa,#2eaa50);color:#fff;font-weight:800;cursor:pointer}.witsd-consent{display:flex;gap:10px;margin:18px 0}.witsd-success,.witsd-error,.witsd-track-result{padding:22px;border-radius:15px}.witsd-success{background:#eefaf2;border:1px solid #bde6c8;text-align:center}.witsd-success-icon{display:grid;place-items:center;width:56px;height:56px;margin:auto;border-radius:50%;background:#2eaa50;color:#fff;font-size:30px}.witsd-number{display:inline-block;margin:14px;padding:12px 18px;background:#fff;border-radius:10px;color:#0759aa;font-weight:900}.witsd-error{background:#fff0f0;border:1px solid #f0bcbc;color:#9a1717}.witsd-hp{position:absolute;left:-9999px}.witsd-track-form{display:grid;grid-template-columns:1fr 1fr auto;gap:14px;align-items:end}.witsd-track-form label{display:flex;flex-direction:column;gap:8px}@media(max-width:720px){.witsd-public-grid,.witsd-track-form{grid-template-columns:1fr}.witsd-public-grid .wide{grid-column:auto}}

.witsd-feedback-form{margin-top:20px;padding:18px;border:1px solid #dce6ef;border-radius:12px}.witsd-feedback-form select,.witsd-feedback-form textarea{width:100%;padding:12px;margin:8px 0;border:1px solid #dce6ef;border-radius:10px}
.witsd-stars{display:inline-flex;flex-direction:row-reverse;justify-content:flex-end;margin:8px 0 16px}.witsd-stars input{position:absolute;opacity:0}.witsd-stars label{font-size:36px;line-height:1;color:#c8d1dc;cursor:pointer;padding:0 3px}.witsd-stars label:hover,.witsd-stars label:hover~label,.witsd-stars input:checked~label{color:#f5b301}.witsd-feedback-form label span{display:block;font-weight:700;margin-top:8px}

/* v1.4.5 Client Reply Workflow */
.witsd-client-conversation{margin-top:22px}.witsd-client-message{margin:12px 0;padding:16px;border:1px solid #dce6ef;border-radius:12px;background:#fff}.witsd-client-message.is-staff{background:#f3f8ff;border-left:4px solid #0759aa}.witsd-client-message.is-client{background:#f5fbf6;border-left:4px solid #2eaa50}.witsd-client-message header{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:8px}.witsd-client-message time{color:#6d7b8c;font-size:12px}.witsd-client-attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.witsd-client-attachments a{display:inline-block;padding:6px 9px;border-radius:7px;background:#eef3f8;text-decoration:none}.witsd-client-reply-form{display:grid;gap:14px;margin-top:22px;padding:18px;border:1px solid #dce6ef;border-radius:12px;background:#fff}.witsd-client-reply-form label{display:flex;flex-direction:column;gap:8px}.witsd-client-reply-form textarea,.witsd-client-reply-form input[type=file]{width:100%}